App stores

After new update of IOS 13.4

i couldn’t install apps. Over WIFI???

Posted on Mar 27, 2020 4:25 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 4:58 PM

Miahm84 wrote:

over cellular data download and installing apps is going well, but on WIFI not??

It’s still does not explain what is happening in App Store when your iPhone is on WiFi.


Nevertheless by checking on Cellular connection you have just verify whatever that issue is, it’s isolated to your WiFi. Turn your router off and on, then check again. If no change, talk to your Internet Service Provider about the issue you’re having.

4 replies
Question marked as Top-ranking reply

Mar 27, 2020 4:58 PM in response to Miahm84

Miahm84 wrote:

over cellular data download and installing apps is going well, but on WIFI not??

It’s still does not explain what is happening in App Store when your iPhone is on WiFi.


Nevertheless by checking on Cellular connection you have just verify whatever that issue is, it’s isolated to your WiFi. Turn your router off and on, then check again. If no change, talk to your Internet Service Provider about the issue you’re having.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App stores

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.