You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes not recognizing that I am signed into Apple account

Since my computer updated iTunes isn't recognizing that I am signed into Apple account even though it shows signed in.

Windows, Windows 6

Posted on Mar 27, 2020 8:20 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2020 2:03 AM

Click on the Sign Out to make it definitely sign out and then sign in again.


Alternatively, if you have assumed that you are not signed in, because a song that you purchased from the iTunes Store brings up a message when you try to play it, telling you the song is not authorised, that may be becuase the song download was faulty. If so, delete the song and re-download it.

1 reply
Question marked as Top-ranking reply

Mar 28, 2020 2:03 AM in response to melodyfawn

Click on the Sign Out to make it definitely sign out and then sign in again.


Alternatively, if you have assumed that you are not signed in, because a song that you purchased from the iTunes Store brings up a message when you try to play it, telling you the song is not authorised, that may be becuase the song download was faulty. If so, delete the song and re-download it.

Itunes not recognizing that I am signed into Apple account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.