Do you get a temporary replacement if you send it your phone for a screen repair

Do you get a temporary replacement if you send it your phone for a screen repair

iPhone 7, iOS 12

Posted on Mar 27, 2020 8:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 8:58 PM

Not normally. If you've got AppleCare+ you might be able to get the Express Replacement service where they send a replacement and the customer gets a new one.


Normally one would get the service done and it would be done in an hour or so, depending on the availability of technicians. I haven't heard too much of loaners being issued.

1 reply
Question marked as Top-ranking reply

Mar 27, 2020 8:58 PM in response to marliese96

Not normally. If you've got AppleCare+ you might be able to get the Express Replacement service where they send a replacement and the customer gets a new one.


Normally one would get the service done and it would be done in an hour or so, depending on the availability of technicians. I haven't heard too much of loaners being issued.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Do you get a temporary replacement if you send it your phone for a screen repair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.