Hello, my cousin’s iphone just randomly froze on the messages app. It wont let her see who or what anyone sent. its just a blank black screen. but it also wont let her force restart with the power and volume buttons, what should i do? The image below shows how the phone is frozen. Thank you.
[Re-Titled by Moderator]
iPhone XR
Try the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If that does not help you phone might need service:
Contact Apple for support and service - Apple Support
Good luck!
Try the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If that does not help you phone might need service:
Contact Apple for support and service - Apple Support
Good luck!
My cousin’s iPhone just randomly froze on the messages app.
