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TOUCHBAR BACKLIGHT NOT WORKING

TOUCHBAR BACKLIGHT NOT WORKING KEYS ARE WORKING WHILE PRESSING BUT THERE IS NO LIGHT DISPLAY ON TOUCH BAR

MacBook Pro 13”, macOS 10.15

Posted on Mar 28, 2020 5:44 AM

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Question marked as Best reply

Posted on Mar 28, 2020 5:46 AM

Try this:

How to reset the SMC of your Mac - Apple Support

and this:

Reset NVRAM or PRAM on your Mac - Apple Support


If it still does not work, its likely that the mac will need service:

Contact Apple for support and service - Apple Support

2 replies

Mar 28, 2020 6:35 AM in response to zeeshan000

zeeshan000 wrote:

TOUCHBAR BACKLIGHT NOT WORKING KEYS ARE WORKING WHILE PRESSING BUT THERE IS NO LIGHT DISPLAY ON TOUCH BAR


If resetting the SMC https://support.apple.com/en-us/HT201295 does not bring it back to life, then you have a hardware issue—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

TOUCHBAR BACKLIGHT NOT WORKING

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