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Level 1

4 points

Money debited

i did not purchase anything but Rs. 14k were debited from my debit card by iTunes. There is no purchase history. What to do?

iPhone 6 Plus, iOS 12

Posted on Mar 28, 2020 6:12 AM

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Level 8

39,469 points

Posted on Mar 28, 2020 6:15 AM

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

If you still can't find out what account has made the charges,

Contact apple by the link in that article.

or:

Contact Apple for support and service - Apple Support

Good luck!

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Level 8

39,469 points

Mar 28, 2020 6:15 AM in response to rida208

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

If you still can't find out what account has made the charges,

Contact apple by the link in that article.

or:

Contact Apple for support and service - Apple Support

Good luck!

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Money debited

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