laptop shutting down automatically
please help me with this why my macbook air is hutting down randomly if charger is connected its working but if i am removig it is shutting down randomly
MacBook Air 13", macOS 10.15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
please help me with this why my macbook air is hutting down randomly if charger is connected its working but if i am removig it is shutting down randomly
MacBook Air 13", macOS 10.15
You may have a defective battery. You can check the condition of the battery by Option-clicking the battery icon and if the condition is anything except "Normal" or "Good" it means the battery should be replaced.
You can also run the Apple Diagnostics which may be able to detect a hardware issue.
Try an SMC reset.
Edit: Apple articles for troubleshooting a power adapter/port issue:
Magsafe:
https://support.apple.com/en-us/HT203207
USB-C:
https://support.apple.com/en-us/HT204652
You may have a defective battery. You can check the condition of the battery by Option-clicking the battery icon and if the condition is anything except "Normal" or "Good" it means the battery should be replaced.
You can also run the Apple Diagnostics which may be able to detect a hardware issue.
Try an SMC reset.
Edit: Apple articles for troubleshooting a power adapter/port issue:
Magsafe:
https://support.apple.com/en-us/HT203207
USB-C:
https://support.apple.com/en-us/HT204652
laptop shutting down automatically