Possible account hack
Just received an email that stated I purchased Call of Duty when I didn't. It also said if I didn't make this purchase and I believe the purchase was unauthorized I should click here. Is this a scam.
iMac, OS X 10.11
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Just received an email that stated I purchased Call of Duty when I didn't. It also said if I didn't make this purchase and I believe the purchase was unauthorized I should click here. Is this a scam.
iMac, OS X 10.11
It certainly sounds like a scam. See the info below for steps to help identify bogus emails.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
If you provided your Apple ID and password at the bogus site, change your password immediately.
https://support.apple.com/en-us/HT201355
The links below have information to help identify fraudulent emails.
Identifying legitimate emails from the iTunes Store
It certainly sounds like a scam. See the info below for steps to help identify bogus emails.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
If you provided your Apple ID and password at the bogus site, change your password immediately.
https://support.apple.com/en-us/HT201355
The links below have information to help identify fraudulent emails.
Identifying legitimate emails from the iTunes Store
It is a scam.
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.
If you gave you Apple ID password to a scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do [before] or after you change your Apple ID or password https://support.apple.com/en-us/HT204071
See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
FYI:
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
Possible account hack