Kernel Panic on 16" i9 MBPwRD

My MacBook Pro is having a kernel panic about three times a week when in sleep mode. I received this MBP in early Feb with 10.15.3 so I decided to wait for 10.15.4 to see if that corrected the issue yet this is the second time it has happened since the latest update.


Hardware config:

I have a 2019 16" i9 MBPwRD w/ 64GB of RAM and an Intel UHD Graphics 630 and an AMD Radeon Pro 5500M graphics card. Sometimes I'm connected to my Thunderbolt dock, other times my USB C dock when mobile and today it happened with only my Apple provided USB C power cable attached. I don't see a pattern in the hardware and the error message seems to be connected to the internal hardware.


Here is the error:

panic(cpu 2 caller 0xffffff801ae16487): "AppleIntelFramebuffer::setPowerState(0xffffff86afd6a000 : 0xffffff7f9e3c5d88, 1 -> 0) timed out after 45970 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296

Backtrace (CPU 2), Frame : Return Address

0xffffffa78d233b40 : 0xffffff801a7215cd

0xffffffa78d233b90 : 0xffffff801a85a3c5

0xffffffa78d233bd0 : 0xffffff801a84bf7e

0xffffffa78d233c20 : 0xffffff801a6c7a40

0xffffffa78d233c40 : 0xffffff801a720c97

0xffffffa78d233d40 : 0xffffff801a721087

0xffffffa78d233d90 : 0xffffff801aec2c7c

0xffffffa78d233e00 : 0xffffff801ae16487

0xffffffa78d233e50 : 0xffffff801ae15d69

0xffffffa78d233e60 : 0xffffff801ae2d2fe

0xffffffa78d233ea0 : 0xffffff801ae14b18

0xffffffa78d233ec0 : 0xffffff801a763545

0xffffffa78d233f40 : 0xffffff801a763071

0xffffffa78d233fa0 : 0xffffff801a6c713e


The rest of the error is attached.

MacBook Pro with Touch Bar

Posted on Mar 28, 2020 4:39 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2020 8:14 AM

Had the same problem, solved it 4 days ago.


Status here

My GPU Panic sleep problem is still solved. I have since installed my video-rendering tools, my developer tools, all my other stuff.

My energy saving stuff is back to normal.

Having it gooing to sleep on power, on batteries no problems so far.

Running 10.15.4


Solution for me was

My brand new macbook pro 16 (Shipped 2. april 2020) also restarted (crashed) over nigth - actually it crashed (Kernel Panic GPU) everytime it went to sleep mode. I had nothing installed except default OSX with updates.


Solution details

  1. Reset: Pram & NVRAM (still crashed)
  2. Reset: SMC (still crashed)
  3. Internet Recovery Command+Option+R (when booting) (Crashed under installation, but continued afterwards)
  4. Disabled "Prevent computer from sleeping automatically when the display is off." & "PowerNap.." in Energy Saver settings (Problems disappeared)
  5. Two days later I enabled "Prevent computer from sleeping...." and "Powernap..." again (Still no problems)


I don't know if step 1-3 is necessary, but I think so.


So a macbook pro 16 that I almost returned, is now working perfectly - and I'm very happy:-)


Similar questions

226 replies

Mar 28, 2020 4:49 PM in response to jwesley07

NOTE: THIS ADVICE IS NOT FROM ME, I FOUND THIS FROM ANOTHER APPLE SUPPORT FORM. USE AT YOUR OWN RISK


Sleep issue are often sorted by

resetting the SMC https://support.apple.com/en-us/HT201295


If no resolve—

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


If you still need further assistance—

To get a good look at your System config. for conflicts or issues, you can run this trusted utility http://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.



You can set its preference to "Allow full Disk Access", with this you get a digest of issues from the last 7 days that are saved in your system.










Apr 5, 2020 5:10 AM in response to nuno143

I've got the same issue with my 16" device and solved it, at least temporarily. My MBP is the cheapest model available.

Interestingly there was a problem with the unlock via Apple Watch at the same time. It simply didn't work.


After processing the SMC-and VRAM-Reset the crashes disappeared, even with the Power Nap on and with the power plug in.

But the unlock with the watch still didn't work.


After shot down, not restart, the watch an the computer everything is fine. I repeat at least temporarily. The unlock ist working and since the shot downs no crashes with and with out the power plug.

Apr 11, 2020 10:28 PM in response to rcfortugno

My MacBook is new without much app installed, no external monitor and usb c drive and it still reboot overnight/periodically standby after sleep. I had tried follow Apple Support to reinstall the os, completely reinstalled the harddisk (Shift+Option+Command+R), Safe mode (Shift) and all did not work.


I had referred to jwelsye07 reply to disable 'Enable Power Nap while plugged into a power adapter' and it seems works for me so far. will wait for few more days and will call up Apple support and report the case. Obviously is is disappointing with Apple Support do not confirm this issue yet. Seems this is last for a while.

Apr 16, 2020 4:57 PM in response to loremusic

> I'm wondering: Can a "not crashing while app nap is off" rule out a hardware defect


Yeah, given that so many of us are experiencing the same kernel panic while sleeping after updating to 10.15.4 - it's almost 100% going to be a software rather than hardware issue.


If your machine is brand new, and you don't mind reinstalling, perhaps try downgrade to 10.15.3 and report back if that fixes the issue too?


May 18, 2020 6:31 AM in response to jwesley07

Cautiously optimistic. I've had this issue since I bought this Macbook a month ago. I was getting it 2-3 times in a 24 hour period. I've turned off Powernap and have gone about 18 hours without a kernel panic.


MacBook Pro (16-inch, 2019)

2.4 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

And...

Apple multiport adapter

Samsung external monitor

Jul 21, 2020 12:24 PM in response to jwesley07

My son and I have identical 2018 iMacs. At some point, probably 10.15.4, my son's iMac started having kernel panics every time it would go to sleep. Mine has been rock solid. The crash dump starts out similar to what you are seeing:


panic(cpu 0 caller 0xffffff800f615f27): "AMDFramebufferVIB::setPowerState(0xffffff8060e20000 : 0xffffff7f90337d76, 0 -> 1) timed out after 45542 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.121.2/iokit/Kernel/IOServicePM.cpp:5296


The only apparent difference being the graphics cpu involved (AMD vs AppleIntel). He's pretty patient, but was starting to get pretty frustrated, so we started really looking at the issue. The last thing we tried was having him switch graphics resolutions. He was pretty happy with the default, so had never changed this, but I had. It has never gone overnight without crashing, but after more than a day, no panics so far.


The thought here is that this routine is looking for a file (preference?) or something in PRAM - maybe both, that doesn't get created unless and until the user makes an initial setting.


I'll post again if there's a panic, but if you don't see anything from me, it's still running fine.


Dan

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Kernel Panic on 16" i9 MBPwRD

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