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Problem in my iPhone

showing me ur iPhone iTunes and app is disabled

iPhone 7 Plus, iOS 13

Posted on Mar 29, 2020 8:33 AM

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Question marked as Best reply

Posted on Mar 29, 2020 8:37 AM

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856  "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

2 replies
Question marked as Best reply

Mar 29, 2020 8:37 AM in response to sheikh83

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856  "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

Problem in my iPhone

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