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how to fix disabled iphone

how do i unlock my iphone 11 when it says iphone disabled connect to itunes


iPhone 11, iOS 13

Posted on Mar 29, 2020 9:59 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2020 10:05 AM

Click here and follow the instructions.


donv: That stock answer is for a different problem. The 'iTunes' being referred to is the application on a computer, not the iTunes Store staff; unless there's hardware damage to the iPhone, resolving this doesn't require contacting Apple at all.


(179875)

2 replies

Mar 29, 2020 10:01 AM in response to christian0408

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856  "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

how to fix disabled iphone

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