Hi all, I have a pages doc that was shared with me. The document says Shared (Offline) which is preventing me from doing anything with it including closing it / deleting it, which is what I'm trying to do. This is also preventing me from closing Pages which in turn is preventing me from downloading software updates. Any tips gratefully received, thank you all.
MacBook Air 11", macOS 10.15
Hi there, libbyja71.
I see that someone shared a Pages document with you, but you're unable to open it. It says it was shared (offline) and now you can't close it or use your Mac. I'm glad to help with this.
How to force an app to quit on your Mac -- This article explains how to force an application to quit. Once you've closed it, see if your Mac is working as expected again.
How to turn your Mac on or off -- If your Mac still doesn't respond, use the power button to shut it off. Then restart it once again.
Use iCloud File Sharing to share folders and documents with other iCloud users -- Inform the person who shared the file with you that it's not working like it should. If they need more help, provide this article for them to use.
Take care.
Hi there, libbyja71.
I see that someone shared a Pages document with you, but you're unable to open it. It says it was shared (offline) and now you can't close it or use your Mac. I'm glad to help with this.
How to force an app to quit on your Mac -- This article explains how to force an application to quit. Once you've closed it, see if your Mac is working as expected again.
How to turn your Mac on or off -- If your Mac still doesn't respond, use the power button to shut it off. Then restart it once again.
Use iCloud File Sharing to share folders and documents with other iCloud users -- Inform the person who shared the file with you that it's not working like it should. If they need more help, provide this article for them to use.
Take care.
Hi PsyDye - all good now, thank you for the sensible advice,
Libby
You're welcome, libbyja71. We're glad we could help.
Have an excellent day!
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