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left AirPod main speaker stopped working after no damage was done

The main speaker on my left AirPod has stopped working and I can barely hear any music coming out of it. No damage was done to the AirPod the right one still works fine. I have tried multiple times disconnecting and reconnecting them and giving them time but it has been about three months now and it still does not work. I was wondering if I can get it replaced, and what the process for that is.

iPhone XR, iOS 13

Posted on Mar 29, 2020 10:15 AM

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Question marked as Best reply

Posted on Mar 29, 2020 12:45 PM

Hello,

See this:

1) Try cleaning it: How to clean your AirPods and EarPods

2) See this: How to Fix Connection Problems with the AirPods

3) Full reset: Reset your AirPods

4) Service: AirPods Service and Repair

To order a replacement, see this: Order replacements for Lost or Missing AirPods

Good luck.

1 reply

left AirPod main speaker stopped working after no damage was done

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