I can’t purchase PUBG Mobile UC using my Apple ID

joellend177 Said:

“[...]when I purchase they ask for a payment method (Credit/Debit/PayPal) while I want to use my account balance”

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Try purchasing this on another device. If that is of no success...

Visit these Links:

• If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support

• If your payment method is declined in the App Store or iTunes Store - Apple Support

If Nothing Above Works... Contact Apple:

So, contact Apple Support, asking to speak with the iTunes Store Staff. They see what is going on, and will run you through the fix.

• Contact Us - Choose Locations
• USA: 1(800)MY-APPLE

Do you have enough in the account to pay for the app and any local sales tax?

ASC - Late 2012 Mac mini, macOS 10.15.2; Watch, series 5 GPS/cellular, watchOS 6.1.1; iPad Air 2, ipadOS 13.3; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3;  HomePods, audioOS 13.3 and Airport Express w/ Airplay 2

That can be one of two things, either you don't have enough to cover the full cost and the system is asking for another payment method to cover the remaining balance of the purchase or the system is not convinced that it is you using the account and is asking for the payment method to verify that it is actually you trying to make the purchase.

If it is the latter case, the system will verify that it's you with your payment method and still use the credit balance to pay for the purchase.

If you have store credit, or balance, it will be used up automatically before charging your card, but the payment method on record must still be valid.

The card is to cover any excess expense. The money will be withdrawn from your account balance before the credit card is charged.