Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch stuck on erase all content and settings


I have a series 3 apple watch that seems to be stuck in a loop. it shows a screen with two options. Erase all content and settings or cancel. If i choose cancel the screen changes to the black screen with an apple on it. Then it goes back to the screen with choices to erase all content or cancel. If you choose erase all content it asks if you are sure. if you select the green check it looks like it is doing something then returns back to the screen with two options of erase all content or cancel. Holding the power off button has no effect. Has anyone seen this problem and what can i do to fix?

 

Posted on Mar 29, 2020 1:23 PM

Reply
Question marked as Best reply

Posted on Mar 29, 2020 1:53 PM

See the reply to:

https://discussions.apple.com/thread/250591936


1 reply

Apple Watch stuck on erase all content and settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.