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Withdrew money for a subscription, without my knowledge. Support phones not available

I ask you to return the money to me and as soon as possible


Posted on Mar 29, 2020 10:52 PM

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Question marked as Best reply

Posted on Mar 30, 2020 2:18 AM

If you downloaded a trial app, you must cancel the trial properly to stop it from becoming a subscription.

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


Use this form to request a refund after properly canceling the subscription;

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.2; Watch, series 5 GPS/cellular, watchOS 6.1.1; iPad Air 2, ipadOS 13.3; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3;  HomePods, audioOS 13.3 and Airport Express w/ Airplay 2

1 reply
Question marked as Best reply

Mar 30, 2020 2:18 AM in response to Semon5

If you downloaded a trial app, you must cancel the trial properly to stop it from becoming a subscription.

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


Use this form to request a refund after properly canceling the subscription;

iTunes Support form -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.2; Watch, series 5 GPS/cellular, watchOS 6.1.1; iPad Air 2, ipadOS 13.3; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3;  HomePods, audioOS 13.3 and Airport Express w/ Airplay 2

Withdrew money for a subscription, without my knowledge. Support phones not available

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