9491 Views 4 Replies Latest reply: Jul 20, 2010 1:43 PM by Piggie
What computer did you originally set the iPad up on? If it was your computer then there should not be any problems with doing the update. Make sure you turn off automatic syncing before you connect and everything should be fine.
The option for automatic syncing can be found in the iTunes preferences and under the "Devices" setting. Check the box that says "Prevent automatic syncing of iPhones/iPods/iPads" and when you connect the iPad you should be able to do the update and disconnect without deleting or erasing anything on the iPad.
Another thing you can do if you are willing, you can authorize your iTunes to your m-i-l's iTunes account. Once you've done this, you can connect her iPad(I'm assuming anything on her iPad was purchased from the iPad) to your computer and do a sync of purchases from the iPad to your iTunes. You might also want to turn off auto sync. You should then be able to update her iPad on your computer. She would also in the future be able to use your computer as a back up.
Thank you all for your help. As is often the case, the simplest solution is the best one. apple4ever's suggestion to create a new account on a computer was the best one. Turns out it's not even necessary to set up the computer's iTunes for an account nor login. It just needed a computer to download and install the update.