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change password

my iPhone is not working because I forget my password I ask someone to help me plzzzz

iPhone 7

Posted on Mar 30, 2020 1:58 AM

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Question marked as Top-ranking reply

Posted on Mar 30, 2020 2:13 AM

Yes abdullahfahadma,

  1. You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.

  2. Make sure that your device isn't connected to your computer, then choose your device below and follow the steps:

    • Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.

  1. Locate your device on your computer. When you see the option to Restore or Update, choose Restore. Finder or iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2-4.


  2. Wait for the process to finish. Then you can set up and use your device.


1 reply
Question marked as Top-ranking reply

Mar 30, 2020 2:13 AM in response to abdullahfahadma

Yes abdullahfahadma,

  1. You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.

  2. Make sure that your device isn't connected to your computer, then choose your device below and follow the steps:

    • Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.

  1. Locate your device on your computer. When you see the option to Restore or Update, choose Restore. Finder or iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2-4.


  2. Wait for the process to finish. Then you can set up and use your device.


change password

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