Ebay Constantly Refreshes When Loading On Latest Safari

I updated my Safari on my MacBook Pro Saturday night. After that, when I go to Ebay, the site shows an error at the top and reloads twice until it crashes. I have cleared the cache and deleted all cookies and still have the issue. It only happens on Ebay so I'm assuming I am missing something. Installed Chrome for now and it does not happen. Where else should I be looking? Thank you.

MacBook Pro

Posted on Mar 30, 2020 6:09 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2020 12:58 PM

Are you running any anti - virus programs? Using a VPN?


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

4 replies
Question marked as Top-ranking reply

Apr 1, 2020 12:58 PM in response to RangerLGO

Are you running any anti - virus programs? Using a VPN?


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

Apr 1, 2020 9:43 AM in response to RangerLGO

Hello RangerLGO,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to access a specific website in the Safari app on your MacBook Pro, as it reloads unexpectedly. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.



How to test an issue in another user account on your Mac



Next, use safe mode to start up your Mac as it does the following things:



  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents Startup Items and Login Items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files



Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again.



Use safe mode to isolate issues with your Mac

Graphics performance limited in macOS Recovery, safe mode, or Guest User mode



Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ebay Constantly Refreshes When Loading On Latest Safari

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.