I just transferred some money to the AppleID of my son for an application he want’s to purchase. However, the money was never received on the account of my son. Does it just take time to transfer or is it something else going wrong? I do have a transcription from my bank account which says it was booked to Apple.
iPad, iOS 13
Have your son try signing out of the App Store/iTunes, restart his device, and then sign back in to see if that refreshes the balance.
Some transfers can take up to 48 hours.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
iTunes Store - Contact Us - Official Apple Support.
Have your son try signing out of the App Store/iTunes, restart his device, and then sign back in to see if that refreshes the balance.
Some transfers can take up to 48 hours.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
iTunes Store - Contact Us - Official Apple Support.
Money not transferred to AppleID
