You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help fixing a key that fell off

Macbook pro 2017. My E key fell off and I can't seem to get it to click back in to place. The bottom two hooks latch on fine, but the top two clamps won't click in to the white clip underneath the key. Whenever I press on the bottom half of the key, the top half lifts off of the keyboard and the E letter isn't activated. Trying to figure out if it's the key, the white clip underneath, or if I'm just doing it wrong. I'll attach pictures of the pieces here. Looking for what pieces I'd need to order to replace it, as well as a quick guide on how to do it, since all the apple stores here are closed.

MacBook Pro 13", macOS 10.14

Posted on Mar 30, 2020 1:29 PM

Reply

Similar questions

1 reply

Help fixing a key that fell off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.