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Can’t use iTunes and app store

I can’t get iTunes or the App Store to work.

iPhone 11 Pro Max, iOS 13

Posted on Mar 30, 2020 2:54 PM

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Community+ 2024

Level 10

199,843 points

Posted on Mar 30, 2020 3:52 PM

See here: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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4 replies

Best reply

Community+ 2024

Level 10

199,843 points

Mar 30, 2020 3:52 PM in response to Phil0124

See here: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Mar 30, 2020 3:00 PM in response to Sarah-Reynolds

Why not? What happens when you try? Do you get an error? If so what does it say?

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Level 1

4 points

Mar 30, 2020 3:49 PM in response to Sarah-Reynolds

my account has been disabledin the app store and itunes

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Level 1

4 points

Mar 30, 2020 3:50 PM in response to Sarah-Reynolds

yes

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Can’t use iTunes and app store

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