Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone XR

My XR died a few hours ago, it has been plugged up since then and it showed that it was charging. Now it is no longer showing the battery logo. I have already tried force restarting it and it will not come on please help!

Posted on Mar 30, 2020 4:15 PM

Reply
Question marked as Best reply

Posted on Mar 30, 2020 4:32 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!


1 reply

Iphone XR

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.