Wallet Issue

Question

Level 1

8 points

Wallet Issue

I am trying to add a new card to my wallet and after clicking on the + sign on the right top side of the wallet app it immediately pops up a message saying “Could not set up apple pay, an error occurred while setting up Apple pay”.

I tried everything but it does not go away!!!

What can I do to overcome this issue?

Thanks

iPhone 7, iOS 13

Posted on Mar 30, 2020 9:20 PM

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Answer 1

Top-ranking reply

askbarnabas

Level 10

103,921 points

Mar 31, 2020 7:39 AM in response to nazeh113

airdrop or a link in a website.
If you get an error that you already have the maximum amount of cards in wallet with less than 22 cards signing out of your Apple ID and back in usually resolves this issue.
If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card.
If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
How to use Wallet on your iPhone, iPod touch, and Apple Watch - Apple Support,
Manage the cards that you use with Apple Pay - Apple Support
If you have trouble adding a card to wallet;

Sometimes if you sign out of your Apple ID and back in it resolves the problem.
Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
A passcode is required to use the Wallet app.
You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support