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I keep getting a pop up message on FB & maybe other programs saying The accessory may not be supported. Including twice as I was typing this. & several more times also.


& it has a button saying dismiss. Which I have clicked on to get rid off.


Suggestions? iOS 13.3 iPhone 7 Plus. 128 GB.

iPhone 7 Plus, iOS 13

Posted on Mar 31, 2020 1:46 AM

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Question marked as Best reply

Posted on Apr 2, 2020 8:26 AM

Hello KathiMR,


I understand that you're getting a message that the accessory may not be supported. I am happy to you with this.


Below is an article that will help you with the message of accessory maybe not be supported and provide you with troubleshooting steps.

If you see an ‘Accessory may not be supported’ alert


Let me know if the message goes away.

Thanks for using Apple Support Communities.

Have a great day!

2 replies
Question marked as Best reply

Apr 2, 2020 8:26 AM in response to KathiMR

Hello KathiMR,


I understand that you're getting a message that the accessory may not be supported. I am happy to you with this.


Below is an article that will help you with the message of accessory maybe not be supported and provide you with troubleshooting steps.

If you see an ‘Accessory may not be supported’ alert


Let me know if the message goes away.

Thanks for using Apple Support Communities.

Have a great day!

Apr 2, 2020 6:21 PM in response to Joseph_S.

Thank you. I had no idea it would be that. I was afraid maybe some kind of malware or something.


It seems to be a bad charge cord that got the insulation damaged.


I had noticed that it kept acting like charging was going in & out.


I taped it w electrical tape & it seems better.


also I hadn’t noticed that it only seemed to do it when charging w that cord.


Thank You for pointing me in right direction!

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