Phone storage

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Level 1

8 points

Phone storage

I pay for iCloud storage but my device keeps telling me that my phone storage is full even though I pay for the extra and my ICloud storage isn’t even full yet and solotions ?

iPhone 11, iOS 13

Posted on Mar 31, 2020 5:04 AM

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Answer 1

Top-ranking reply

stedman1

Community+ 2024

Level 10

260,776 points

Mar 31, 2020 5:05 AM in response to precious142

The message indicates your iPhone is out of storage. iCloud storage space is irrelevant. If you need more space on the phone, you will need to move or delete existing content.

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Answer 2

precious142 Author

Level 1

8 points

Mar 31, 2020 5:06 AM in response to stedman1

But when I had this issue before I called apple support and they recommended I buy iCloud storage so my space can reduce and it worked

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Answer 3

Mar 31, 2020 5:15 AM in response to precious142

Yes, there may be some help by optimizing storage with iCloud, but it doesn’t mean that the phone won’t use its storage.

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