“Home button” disappeared in 11 pro max

I was using my phone and after some minutes i tried to unlock but the line in the bottom of the screen which is the home button in this case disappeared and i wasnt able to unlock and use home. It needs a restart and it will appear again but does anyone know why this happened and how to fix it because it is the 3rd time this thing happens

iPhone 11 Pro Max, iOS 13

Posted on Mar 31, 2020 5:15 AM

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3 replies

Apr 2, 2020 9:58 AM in response to Tirona_1111

Hi Tirona_1111,


I understand that the bar at the bottom of your Lock screen disappears intermittently and you have to restart your iPhone to get it to appear again. I can see why you'd reach out about this behavior; I'm happy to help. Based on the behavior you've described I'd recommend that you create a recent backup first: How to back up your iPhone, iPad, and iPod touch



Next, use the steps titled "Put your device in recovery mode and set it up again" in the following resource to reinstall iOS to your device. This process will erase the software currently installed and replace it with a fresh copy; be sure to closely follow step four and choose to "Update" in order to prevent data loss: If you can't update or restore your iPhone, iPad, or iPod touch


Take some time to test for the behavior after reinstalling iOS and let me know what you find.



Best Regards.

Apr 2, 2020 2:46 PM in response to Tirona_1111

Tirona_1111 wrote:

it will appear again but does anyone know why this happened and how to fix it because it is the 3rd time this thing happens

See if you can pin this issue to something you do on the device. I mean maybe it’s always occurring when you use the same app or maybe after you are done using some app another app that is open no longer have that home bar visible.


I would also try to force quit all open apps to see if that help. You can activate Assistive Touch and use virtual Home Button.

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“Home button” disappeared in 11 pro max

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