Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apps won't open after latest security update

Almost every app crashes instantly when clicking the icon in the dock. All the system preferences panes won't open. When rebooting, the screen goes black and I can see the mouse icon. When I do a hard reboot, the system reboots ok, gets to the desktop, startup apps launch. As soon as I start using apps, the system freezes, I get a rainbow wheel, and after a few minutes, everything starts working again. Oddly, the calculator doesn't calculate correctly (?!) i.e 6 x 3 = 3. After a few minutes of regular use again the rainbow wheel appears again and the iMac freezes.


The only thing that's changed or updated is the Safari and Mac Mojave update in the last week of March 2020.


Can anyone help? Thank you!

iMac 27", macOS 10.14

Posted on Mar 31, 2020 8:42 AM

Reply
Question marked as Best reply

Posted on Mar 31, 2020 9:31 AM

VirajS wrote:

Almost every app crashes instantly when clicking the icon in the dock. All the system preferences panes won't open. When rebooting, the screen goes black and I can see the mouse icon. When I do a hard reboot, the system reboots ok, gets to the desktop, startup apps launch. As soon as I start using apps, the system freezes, I get a rainbow wheel, and after a few minutes, everything starts working again. Oddly, the calculator doesn't calculate correctly (?!) i.e 6 x 3 = 3. After a few minutes of regular use again the rainbow wheel appears again and the iMac freezes.

The only thing that's changed or updated is the Safari and Mac Mojave update in the last week of March 2020.





Do you do not say what exact Mac /model /year /size /retina /TouchBar is this

or

what exact macOS you are currently running?


What exact update is this you are referring?


Boot into Recovery (Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina) If errors are found and repaired, run again until no errors reported.

Recovery: https://support.apple.com/en-us/HT204904



To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



You can always reinstall macOS on top of your existing macOS, from Recovery: https://support.apple.com/en-us/HT204904




Similar questions

2 replies
Question marked as Best reply

Mar 31, 2020 9:31 AM in response to VirajS

VirajS wrote:

Almost every app crashes instantly when clicking the icon in the dock. All the system preferences panes won't open. When rebooting, the screen goes black and I can see the mouse icon. When I do a hard reboot, the system reboots ok, gets to the desktop, startup apps launch. As soon as I start using apps, the system freezes, I get a rainbow wheel, and after a few minutes, everything starts working again. Oddly, the calculator doesn't calculate correctly (?!) i.e 6 x 3 = 3. After a few minutes of regular use again the rainbow wheel appears again and the iMac freezes.

The only thing that's changed or updated is the Safari and Mac Mojave update in the last week of March 2020.





Do you do not say what exact Mac /model /year /size /retina /TouchBar is this

or

what exact macOS you are currently running?


What exact update is this you are referring?


Boot into Recovery (Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina) If errors are found and repaired, run again until no errors reported.

Recovery: https://support.apple.com/en-us/HT204904



To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



You can always reinstall macOS on top of your existing macOS, from Recovery: https://support.apple.com/en-us/HT204904




Apps won't open after latest security update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.