I have an old iphone that is sign in with an old apple id and I do not know the password. When trying to reset the password, I try signing in with that apple id but get the message "....this is not an Apple ID. This email also doesn't exist anymore. Is there anyway to factory rest the phone?
iPhone 6
if you are the original owner, contact Apple ID Support. They will need to see the original purchase receipt with the serial number/paperwork.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
https://twitter.com/AppleSupport
Or fill out and submit iTunes Store - Contact Us - Official Apple Support The form is for iTunes, but will get passed to the ID Support section.
if you are the original owner, contact Apple ID Support. They will need to see the original purchase receipt with the serial number/paperwork.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
https://twitter.com/AppleSupport
Or fill out and submit iTunes Store - Contact Us - Official Apple Support The form is for iTunes, but will get passed to the ID Support section.
Old Apple ID needing to reset phone
