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torey97 Author

Level 1

4 points

Factory reset

I had bought an iPad mini from a friend. She factory reset it to get rid of all of her data. Now the ipad just says disabled connect to itunes and will not allow me to do anything. What do I do?

Posted on Mar 31, 2020 4:47 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Mar 31, 2020 8:31 PM

Hello,

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Factory reset

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