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My AirPods randomly disconnect while listening to Music while taking a walk in a residential neighborhood with no wi-Fi's close by. Why? Sometimes good for 10 or more minutes and other times 2-3 disconnects in 2-3 minutes.
Hello alexofsb,
Thank you for using Apple Support Communities!
It is my understanding that when you are walking a residential neighborhood where no Wi-Fi is close by your AirPods disconnect from your iPhone. This article has some steps to help your AirPods stay connected including resetting them if necessary:
If your AirPods won't connect - Apple Support
Regards.
alexofsb,
Resetting your AirPods may help. If you reset them and the issue persists, you may need to contact Apple Support for additional assistance.
Reset your AirPods - Apple Support
Best Regards.
Thank you Sarah, but that's not quite my problem and maybe I was not too clear. I only mentioned Wi-Fi in the neighborhood while walking was I thought maybe that was some kind of interference with the Bluetooth, but probably unlikely. Overall: The charging and use in and out of the AirPods case are all fine. The light for charging comes on, etc. No problems there. Next when I remove from case, put in them in my ears they always (start to) work just fine. It is after I am walking maybe 2, 4, 6, 8 minutes (always random time frames), they suddenly disconnect. Music stops. Have to take out my iPhone and restart the song I was listening to in my Music App. Real annoyance. I have gone through the Resetting process to no avail.
AirPods Randomly Disconnect
