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Your purchase could not be completed

purchase in game ,but failed keep writing your purchase could not be completed ,I try to format my phone and change my payment to none and try put back payment also can’t...help please

Posted on Apr 1, 2020 12:01 AM

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Question marked as Best reply

Posted on Apr 1, 2020 12:32 AM

Ask your bank only one thing, i.e. if the Debit/Credit card is issued to you is valid internationally.


Rest everything check at your end.


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country as that of your Apple ID
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


3 replies
Question marked as Best reply

Apr 1, 2020 12:32 AM in response to aascage

Ask your bank only one thing, i.e. if the Debit/Credit card is issued to you is valid internationally.


Rest everything check at your end.


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country as that of your Apple ID
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Your purchase could not be completed

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