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my purchase could not be completed how i can fix this problem!

iPhone 11 Pro Max, iOS 13

Posted on Apr 1, 2020 3:13 AM

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Question marked as Best reply

Posted on Apr 1, 2020 3:17 AM

Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


1 reply
Question marked as Best reply

Apr 1, 2020 3:17 AM in response to noura120

Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


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