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Rescue email address is incorrect and can't remember my security questions

I cannot remember my security questions and need to reset them but the rescue email address is wrong but I need to answer the questions before I can change it! Catch 22!


Any suggestions?

iPad Air, iOS 12

Posted on Apr 1, 2020 3:10 AM

Reply
Question marked as Best reply

Posted on Apr 1, 2020 8:27 AM

If necessary, contact Apple ID Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


Or fill out and submit  iTunes Store - Contact Us - Official Apple Support  The form is for iTunes, but will get passed to the ID Support section. 


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

2 replies
Question marked as Best reply

Apr 1, 2020 8:27 AM in response to magpie3108

If necessary, contact Apple ID Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


Or fill out and submit  iTunes Store - Contact Us - Official Apple Support  The form is for iTunes, but will get passed to the ID Support section. 


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

Rescue email address is incorrect and can't remember my security questions

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