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IPad disabled

My grandsons iPad has "iPad is disabled" on the screen and I have tried everything and it will not reset. I tried to chat but had to have serial number which I was informed was on the iPad which I could not get to because it was disabled?

Posted on Apr 1, 2020 6:33 AM

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Question marked as Top-ranking reply

Posted on Apr 1, 2020 6:39 AM

If your iPad is locked due to too many attempts in enterIng the correct device passcode, and is disabled, you’ll need to follow this procedure:

https://support.apple.com/en-gb/HT204306

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IPad disabled

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