why does my iphone11 keep locking out my apple i.d. account
Why does my iPhone keep locking me out?
Some people have fixed this by signing out of iCloud, restarting their device, and then logging back in. That hasn't worked for everyone.
4 replies
Use If you forgot your Apple ID password https://support.apple.com/en-us/HT201487 to recover the needed password.
If you cannot recover the password or equivalently cannot answer the related security questions successfully, then see: So, per Apple, you will not be able to solve your problem unless there are extenuating circumstances. Still you can try to do so using the support options below. Be ready to provide any additional information to Apple you think may be pertinent e.g., the receipt for your purchase of the device with its serial number on it or the existence of a court order instructing Apple to assist in the provisionof access to a decedent’s information from the deceased person's accounts (see How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510).
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
Where is it locking out the account? Any specific place or everywhere? Error message(s)? More information would help.
When I get up in the morning, I find the “enter Apple I.D. Window “ on my phone’s display. I have to enter my Password and answer security questions to unlock the phone.
why does my iphone11 keep locking out my apple i.d. account