System Preferences Pop Up

ncpadre wrote:

It’s 2013 IMac with the most recent update to Catalina. If you’re typing the pop-up stops you until you close it, but then it pops right up again. It’s impossible to get work done. I’m writing this on my phone.

What Preference is presented when it opens?

Will your computer work in Safe Mode?

What exactly is the "pop-up" that appears?

Where are you typing when the "pop-up" appears?

ncpadre wrote:

The pop up of Sound is there when logging on and won’t go away. It doesn’t matter what I try to work on. I haven’t tried safe mode yet but can try that now.

In addition to trying Safe Mode, have you tried to Force Quit System Preferences?

ncpadre wrote:

I finally was able to open in safe mode. The wired keyboard stopped responding, so I used a Bluetooth keyboard. The pop up is not appearing in safe mode. Previously force quit would not work. It would stop and pop right back up.

...so now what happens when you do a normal restart?

ncpadre wrote:

Seems to be ok now. Do you think the wired keyboard could’ve been the problem?

That appears to be the likely cause, but it may still work if you try it again. A Safe Mode start may have cleared the problem.

What is your computer Model/Operating system?

How is it preventing you from using the computer?

What Preference is presented when it opens?

Will your computer work in Safe Mode?