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phone is stuck on apple logo and my computer doesn't recognize the phone already tried restarting it just come back to frozen apple logo

any ideas what else to try?


iPhone X, iOS 12

Posted on Apr 1, 2020 11:22 AM

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Question marked as Apple recommended

Start with this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

Posted on Apr 1, 2020 11:23 AM

1 reply

phone is stuck on apple logo and my computer doesn't recognize the phone already tried restarting it just come back to frozen apple logo

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