how can i change the account

How can I change my account country while I still have balance in it ?

iPhone 7, iOS 12

Posted on Apr 1, 2020 3:43 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2020 3:47 PM

You have to use the balance first if you can't use all of it, you can get help from Apple support.


Change your Apple ID country or region - Apple Support


"If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support."


Good luck!

3 replies

Apr 1, 2020 4:10 PM in response to hessa1123

Here are the rules for changing you country or region. You mentioned having a balance. Is it a credit balance? (see below).


See Change your Apple ID country or region https://support.apple.com/en-us/HT201389 See this heading especially What to do before you change your country or region

 

Use this link in the document if you need to View your Apple ID balance https://support.apple.com/en-us/HT202359

 

If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single itemcontact Apple Support.

 

And you also can contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. Choose your country. At the bottom of your screen use Tell us how we can help to select among support options. You should be able to get telephone or chat support.

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how can i change the account

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