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Tounesia Author

Level 1

4 points

Apple pay

How do you get money back when money is sent to people you don’t want it to be sent to

iPhone 7, iOS 12

Posted on Apr 1, 2020 10:14 PM

Top-ranking reply

FoxFifth

Level 10

472,233 points

Posted on Apr 2, 2020 9:55 AM

See the following from Send and receive money with Apple Pay - Apple Support

How to cancel or dispute a payment

Open the Messages app, then open the conversation and tap the payment.
Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
Tap Cancel Payment.

If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.

Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.

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Apple pay

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