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Reset my question please

I forgot my answer for questions

please reset my questions

iPhone 7, iOS 10

Posted on Apr 1, 2020 10:56 PM

Reply
2 replies

Apr 2, 2020 3:22 AM in response to riyadh260

After doing what Patricia666 says If you have trouble answering your security questions and are told we don’t have sufficient information to reset your security questions, then see:

 

Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.” 

 

So, you will not be able to solve your problem unless there are extenuating circumstances. Still you can try to do so using the support options below. Be ready to provide any additional information to Apple you think may be pertinent e.g., the receipt for your purchase of the device with its serial number on it.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option

Reset my question please

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