Apple Ipad 7th generation Disabled and Activation Lock not opening

I forgot the passcode of the ipad. Then i restored my ipad using itunes then an activation lock appeared. It asked for my apple id and then when i entered my id, it said that the particular id could not be used with this ipad. Please direct me as to what to do next. i cannot access my ipad now.

Regards

Dev Sareen


Posted on Apr 2, 2020 7:30 AM

Reply
1 reply

Apr 2, 2020 10:06 AM in response to devsar12

If you are having difficulty verifying your AppleID, you can test access to your account from a web browser. This will at least verify that your own AppleID credentials are indeed correct:

https://appleid.apple.com


If successful, this only demonstrates that your AppleID is good - it doesn’t confirm that your AppleID was used to last activate the iPad.


Are you the first owner of this iPad - or did somebody else use the iPad before you?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Ipad 7th generation Disabled and Activation Lock not opening

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.