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Apple Ipad 7th generation Disabled and Activation Lock not opening

I forgot the passcode of the ipad. Then i restored my ipad using itunes then an activation lock appeared. It asked for my apple id and then when i entered my id, it said that the particular id could not be used with this ipad. Please direct me as to what to do next. i cannot access my ipad now.

Regards

Dev Sareen


Posted on Apr 2, 2020 7:30 AM

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Posted on Apr 2, 2020 10:06 AM

If you are having difficulty verifying your AppleID, you can test access to your account from a web browser. This will at least verify that your own AppleID credentials are indeed correct:

https://appleid.apple.com


If successful, this only demonstrates that your AppleID is good - it doesn’t confirm that your AppleID was used to last activate the iPad.


Are you the first owner of this iPad - or did somebody else use the iPad before you?

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Question marked as Best reply

Apr 2, 2020 10:06 AM in response to devsar12

If you are having difficulty verifying your AppleID, you can test access to your account from a web browser. This will at least verify that your own AppleID credentials are indeed correct:

https://appleid.apple.com


If successful, this only demonstrates that your AppleID is good - it doesn’t confirm that your AppleID was used to last activate the iPad.


Are you the first owner of this iPad - or did somebody else use the iPad before you?

Apple Ipad 7th generation Disabled and Activation Lock not opening

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