Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone XS Apple logo on off with blinking screen for a sec

Suddenly Iphone Xs get restarted with 50 % battery and continuously apple logo its getting on off when during disappearing of apple logo screen have small light on the edges.


What to be done???


Thank you

iPhone XS

Posted on Apr 2, 2020 8:14 AM

Reply
4 replies
Sort By: 

Apr 5, 2020 6:55 AM in response to mac account

Hi mac account,


Thanks for using Apple Support Communities! I see you are having an issue with your iPhone restarting and I'd like to do what I can to help out.


This article has troubleshooting steps for this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


If you need to contact Apple Support for service options, that link can help. Or call the number for your location from this article:

Contact Apple for support and service


Take care!

Reply

Apr 5, 2020 7:05 AM in response to chris_g1

Good afternoon, Chris


Thank you for the advise. At this point the phone only shows battery logo - to be charged.

As soon you connect cable the phone keep same logo , low battery. As soon you disconnect power cable , there is charging request to connect back power cable.

Nothing happens even you keep phone all day connected to power supply.

Whats next.

Thank you

Reply

Apr 5, 2020 7:27 AM in response to mac account

Hey mac account,


Thanks for the reply, we appreciate it!


If you followed all of the steps in that troubleshooting article, then I'd recommend contacting Apple Support for the next step.


Use the links we provided in the first message to get in touch. Let them know what's happening and the troubleshooting you've done so far.


Enjoy your day!

Reply

Iphone XS Apple logo on off with blinking screen for a sec

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.