my apple 11 pro froze, i went to turn off -now it is a black screen with the white circle as if it trying to turn on or off

my apple 11 pro froze, I went to turn off- now its frozen on the black screen with the white circe as if its trying to turn on or off? help please

Posted on Apr 2, 2020 9:21 AM

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Level 6

18,384 points

Apr 2, 2020 2:04 PM in response to coffeemom1965

Force restart iPhone - Apple Support ⬅︎ try this first

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

See info above for help...

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my apple 11 pro froze, i went to turn off -now it is a black screen with the white circle as if it trying to turn on or off

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