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Trivial question but I am curious. I was texting with the Apple Store Support (excellent service!) and when I was done, the rep asked me to 'close the chat.' I had left the chat, the cursor was not in the text box... I even turned off the iPad. He hit me up on my iMac and asked me to close the chat. The phrase 'close the chat' brought up nothing in my search of support. What did he mean by 'close the chat'? BTW Messages on my iMac was also turned off.
Hello Sean,
Thank you for using Apple Support Communities! I understand from the information you provided that you want to know what an Apple Support Advisor meant when he asked you to close the chat; I'd like to help.
Close the chat would simply mean you can close the webpage page or the box you were using to chat Apple Support.
Hope this helps.
Best Regards.
Hello Sean,
Thank you for using Apple Support Communities! I understand from the information you provided that you want to know what an Apple Support Advisor meant when he asked you to close the chat; I'd like to help.
Close the chat would simply mean you can close the webpage page or the box you were using to chat Apple Support.
Hope this helps.
Best Regards.
2020 iOS 13 -How do I close a chat?
