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Filisofia Author

Level 1

4 points

Account cancelled

Good morning. I’ve tried to download an application an the message was “ your account at AppStore and iTunes is cancelled” what happened? What can I do?

iPhone X, iOS 13

Posted on Apr 3, 2020 12:13 AM

Top-ranking reply

Axel Foley

Level 10

149,604 points

Posted on Apr 3, 2020 12:18 AM

Did your screen say that the account was cancelled or did it say disabled?

If it said disabled then follow the instructions in this article by Apple ➔ If Your iTunes & App Store account is disabled - Contact Support.

Axel F.

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Account cancelled

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