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restore and update ipad

hiya I am trying to restore and update my ipad as I haven't been on it in years and when I turned it on the screen was black and it said to connect to iTunes but when I am plugging it in to the computer nothing is happening can anyone help me please


thanks molly

iPad Air Wi-Fi

Posted on Apr 3, 2020 3:42 AM

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Question marked as Top-ranking reply

Posted on Apr 3, 2020 3:58 AM

If restoring your iPad from your PC, you must install the current version of iTunes on your PC.

https://support.apple.com/en-gb/guide/itunes/itnsdb1fe305/windows

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restore and update ipad

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