Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch stuck in factory reset

Good afternoon,


I have an Apple Watch series 1 that I only use for running. However recently it has been playing up in a number of different ways;


  • When on to charge it will reset itself and beep every 30 seconds,
  • The face resets itself of its own accord,
  • It can sit on the charger for two hours and only shows a red lightning bolt with large time,
  • It appears to be completely dead and wont charge for two days and then all of a sudden it'll charge,
  • While on the charger it gets excessively hot,


Today I had 55% battery and put the watch on to charge and it instantly drained my battery. I have tried resetting the watch to no avail and decided to do a factory reset but now it's stuck in a loop. I get the apple logo and the dashes around the circumference, it gets about 75% round and then goes blank and starts again from scratch!


If the watch dead or can it be saved?

Apple Watch, watchOS 4

Posted on Apr 3, 2020 8:31 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2020 9:49 AM

It sounds like the watch battery needs to be replaced. Use this link to decide if its worth it for you to replace the battery:

watch Service Pricing - Apple Support


Similar questions

1 reply

Apple Watch stuck in factory reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.