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Level 1

8 points

activation lock

My ipad3 owned it for 4 years and more, but it seemed 5 or 6 months ago that in a situation activation lock, and I tried a lot to enter my Apple ID and my password but can't open it , which I use the same apple ID and password in my iphone and mac

what can i do

Posted on Apr 3, 2020 8:51 AM

Best reply

LotusPilot

Community+ 2024

Level 10

282,856 points

Posted on Apr 3, 2020 9:10 AM

Here is Apple’s help document that describes the Activation Lock - and procedures to recover legitimate access:

https://support.apple.com/en-us/HT201365

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activation lock

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