Macbook Air wont recognise my external microphone

I have a 2015 Macbook Air. I recently purchased a Neewer-700 condenser mic, I have the XLR cord connected from my mic to the input on my phantom power and the output XLR from phantom power to the Audio jack in my macbook. All my cords are correctly connected. In system preferences the external mic does not show up under input, only the Internal Microphone is listed. Why won't my mac recognise my external mic? Please help I've been sitting here for 4 hours....

MacBook Air 13", OS X 10.11

Posted on Apr 3, 2020 7:33 PM

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Posted on Apr 3, 2020 9:07 PM

The issue is not the physical port size, it is the port's function. The audio port on this MBA is an audio out port for things like headphones, not an audio input port for microphones.


Ref: https://support.apple.com/kb/SP714?viewlocale=en_US&locale=en_US

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Macbook Air wont recognise my external microphone

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